Our in-store returns policy varies from our online fuss free returns policy. 

What can be returned?
We will happily exchange any item you return to us.  We just ask you return garments in the condition they were given to you:

  • Unworn
  • Unwashed
  • No odours or marks
  • Original tags attached

What cant be returned?
Underwear, masks, personal care products & earrings can not be returned due to health regulations.

Can I exchange for another size or colour?
Of course!  As long as we have the size or colour you require in stock we can do a straight swap.  Your garment must be unwashed, unworn, have no odour or marks and have the original tags attached.

When can you return it?
The item needs to be returned within 7 days for an exchange.

How do I return my order?
Bring your garment in to our Mt Lawley store for an exchange or for a credit  voucher you can use the next time you shop with us.

Do you offer cash refunds?
No. We do however offer exchange credits with a 3 year expiry.

What if I have received faulty items?
If you believe your item contains a manufacturers fault, please immediately return it to our Mt Lawley store.  We will arrange to have the item repaired, replaced or refunded.  

We will not accept faults considered due to wear and tear or or due to improper washing and/or drying of a garment. 

We will also not accept faults where a customer has had the opportunity to examine the goods before buying and ought to have seen any obvious fault.