Terms of Sale Agreement

By shopping with us you agree to the following terms of sale;

We strongly suggest you purchase shipping insurance which covers your order for loss or damage in transit and includes signature on delivery.  If you choose to remove shipping insurance we will not be liable for loss, damage, theft or incorrect delivery.

SALE & OUTLET Terms and Conditions
Discounts can not be used for pre-order or special order products
Prices are as scanned in store or shown on the website. 
Exclusions may apply.
Discounts cannot be changed or applied retrospectively.
Only one discount code will apply to an order unless otherwise advertised.
No free shipping available during sale periods.
Discount Codes
Where a discount code has been activated for a sale, it must be applied at the time of purchase.
Codes will only work for items available as part of the sale they have been create for and are limited to the dates provided in the marketing for that sale.
Discounts can not be retrospectively applied.
Items Purchased Before A Sale
Items purchased in the days leading to a sale can not be returned in order to access the special pricing.
Discounts can not be retrospectively applied to items purchased prior to the sale beginning.
Online order of SALE products
Items will be refunded to credit voucher only
No exchanges
For individual items under $100 or with a discount of 50% or more, sales are final.  There are no refunds, returns, exchanges or credits.  Please choose carefully.
This does not limit your statutory rights.
Online order of OUTLET products
Items sold in our online outlet are final. 
There are no refunds, returns, exchanges or credits.  Please choose carefully.
This does not limit your statutory rights.

Any order cancellations made prior to shipping will incur an admin fee of 10% of the cost of transaction.  The sale amount, less 10% admin fee, will be provided as a store credit valid for 3 months from the date of sale.

Our No Fuss Returns Policy is exclusively available to our online customers.

We understand that it's hard to know what a garment will look like if you haven't had an opportunity to try it. That's why we have a no fuss returns policy at Weekends. Buy it. Try it. Love it or ship it back - fuss-free!

What can be returned?
We will happily exchange or refund the purchase price of any full priced item you return to us. We ask you return garments in the condition they were sent to you:

  • Unworn
  • Unwashed
  • No odours or marks
  • Original tags attached
  • Any accessories included
  • No alterations made

If an item does not satisfy the above requirements, it will be returned to you via Australia Post using COD shipping.

What can't be returned?
Underwear, masks, personal care products & earrings can not be returned due to health regulations, or anything marked FINAL SALE, OUTLET or CLEARANCE.

Can I exchange for another size or colour?
Of course! As long as we have the size or colour you require in stock we can do a straight swap. Your garment must be unwashed, unworn, have no odour or marks, have the original tags attached and be returned with any accessories.

Visit our No Fuss Returns Centre to get the ball rolling. TIP: Call first to make sure we have the exchange available! You will need to post the original item back using an express tracked shipping method within 24hrs of your exchange being approved.

Once we have received your return we will send you an invoice for $10 to cover shipping that will need to be paid before exchange items are shipped to you.

When can you return it?
The item needs to be returned within 5 days of delivery, or within 10 days of your order being placed, whichever comes first.

What if I bought items on sale?
We do not offer refunds on sale items or items purchased on promotion, we do however offer store credit which is valid for 3 months and can be used in-store or online.  Sale items under $100 are final sale and can not be returned or exchanged. 

Out of Stock?
On the very rare occasion that we are out of stock of one of the items on your order and the order value is below $100 you will be required to pay for postage.

Inner Circle
All orders returned utilising our Inner Circle Welcome Discount will be refunded to store credit valid for 3 months.

How do I return my order?
To return all or some of your order visit our No Fuss Returns Centre. Tell us the order number and your email to get started with your return. Our returns centre will only accept requests for order returns where they meet our standard returns window.

How will be refund be paid?
All credit card and PayPal purchases will be refunded directly to the card or account used at time of purchase. 

For purchases made using "buy now pay later" platforms, using our Inner Circle Welcome Discount or items purchased on promotion or sale, refunds will be issued as store credit valid for 3 months. 

Shipping for returns?
Return postage costs are the responsibility of the sender. Please consider returning your order using a shipping method with package tracking as we cannot take responsibility for articles lost en route to our warehouse. Sadly, we are unable to compensate you if your order is lost in the post.

How long does it take to process returns?
We aim to process returns within seven days of receiving the return parcel to our warehouse, however you should allow up to 21 days from the date your package arrives with us. You will receive an email when your return has been processed.

What if I have received faulty items?
If you believe your item is faulty please email hello@weekends.com.au with your order number, a description of the fault & photograph/s showing the fault. We will arrange to have the item shipped back to us for refund or replacement.

Faulty goods
If the fault is minor we will repair the item at no cost to you.

If the fault is major we offer a refund, exchange or store credit. This is when the item:

  • has a problem that would have stopped someone from buying the item if they had known about the fault
  • is unsafe
  • is significantly different from the sample or description
    differences in pattern placement to images on our website are due to standard manufacturing processes and are not considered "significantly different" and are therefore not considered a fault.
  • doesn’t do what we said it would, or what you asked for and can’t be easily fixed

We will not accept faults considered due to wear and tear or improper washing and/or drying of a garment.

By purchasing items from WEEKENDS.COM.AU you agree to be bound by these terms. Your agreement does not limit your statutory rights.