ORDERS WITHIN AUSTRALIA
We are pleased to offer free standard post delivery for all purchases over $200. For all purchases under $200 a flat rate delivery fee of $10 per order applies.
Free express shipping is available for orders over $350. For all purchases under $350 express post is available for a flat $15 fee.
EXPRESS SHIPPING
We aim to dispatch express orders on the day of the order or the next day, dependant on time of order placed.
STANDARD SHIPPING
Orders with standard shipping will be sent within 2 business working days of receipt of order.
ORDERS IN NEW ZEALAND
We offer express post for a flat rate of $35
Once your order is booked for pickup we will send through a tracking number so you can keep an eye on where your parcel is.
SHIPPING DURING SALE PERIODS
There is no free shipping during sale periods or for items purchased on sale or at our outlet. During sale periods our flat rate postage fees apply. All sales that include items on sale or from our outlet will be charged postage, regardless of the order size.
OUTLET SALE SHIPPING
All sales that include items from our outlet will be charged postage, regardless of the order size. Our standard flat rate postage fees apply.
REDIRECTING ORDERS
Orders are unable to be redirected once they dispatched.
DELIVERY INSURANCE AND TRACKING
We offer shipping insurance for all orders. Insurance is with Australia Post and charged at their standard rate (2.5% of the order total) Insurance covers your parcel for loss or damage in transit and includes signature on delivery to avoid theft. We strongly recommend you choose shipping insurance.
If shipping insurance is not taken at the time of purchase we accept no liability for loss, damage or theft of your package.
Note: Where the customer chooses to insure their package, but opts to have the package left without signature on delivery after the package is already in transit, the insurance is null and void. We accept no liability.
